What are your support hours?
We're available via chat during support hours (8am - 6pm) and aim to get back to you fast as possible. For a breakdown call +61 2 7912 3610, and for anything where someone is at risk, call 000 first.Few readersI'm brand new — walk me through my first trip
Welcome! The short version: Get verified (licence, selfie and proof of hub in the Profile tab) Book in the app, and when it's time to start the trip Download your digital key with internet and Bluetooth on Drive, then return to the same space Plug in and tap the Chargefox card End your trip in the app. We're here in chat the whole way if you get stuck.Few readers