I'm brand new — walk me through my first trip

Welcome! The short version:

1. Get verified (licence, selfie and proof of hub in the Profile tab)
2. Book in the app, and when it's time to start the trip
3. Download your digital key with internet and Bluetooth on
4. Drive, then return to the same space
5. Plug in and tap the Chargefox card
6. End your trip in the app.

Updated on: 02/06/2026