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Articles on:10. Your account & privacy
Manage your account details, personal information, notifications and learn how your data is handled by Ollo.

Categories

  • 1. Getting started & verification
  • 2. Booking, extending & cancelling
  • 3. Accessing the car
  • 4. Charging & range
  • 5. Billing, payments & refunds
  • 6. Damage, accidents, tolls & fines
  • 7. Breakdowns & roadside assistance
  • 8. Returning the car & parking
  • 9. App & technical
  • 10. Your account & privacy
  • 11. General
  • How is my personal information handled?
    We collect your information only to provide the rental service, and take reasonable steps to keep it accurate and protected. You can read the full detail in our Privacy Policy at ollo.com.au/privacy. If your details change, update them in the app or email support@ollo.com.au.Few readers
  • Can my account be suspended or closed?
    We may suspend or close an account if you ask us to, if it's inactive for more than 30 consecutive days, or if we reasonably believe the account details are inaccurate or compromised, or that it's being used in breach of the terms. Keeping your details current and your login private avoids most issues.Few readers
  • Is the car tracked?
    Yes. Vehicles are fitted with a GPS tracking device so we can monitor the car's condition, performance and location. By signing the rental agreement you consent to this. The device must not be tampered with or removed.Few readers

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