I can't upload my documents in the app

Having trouble with the in-app document upload? It can sometimes be a little fiddly.

The easiest option is to send your documents to us directly in the chat or email them to hello@ollo.com.au and we’ll upload and validate them for you.

If you’d still prefer to upload them yourself, you can use the options below.

Upload digital licence
Upload digital proof of hub

Updated on: 02/06/2026