> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ollo.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I can't change gears or the car won't go into drive

Press the brake pedal, then use the power or drive button in the app to wake the car, and refresh the app if needed. If the gear option still won't appear, message us and we'll re-activate it on our end.