> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ollo.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can my account be suspended or closed?

We may suspend or close an account if you ask us to, if it's inactive for more than 30 consecutive days, or if we reasonably believe the account details are inaccurate or compromised, or that it's being used in breach of the terms. Keeping your details current and your login private avoids most issues.